Rick Gross has been delivering Microsoft certified MOC courses since 1996, and has
plenty of teaching experience at Microsoft Certified Technical Education Centers (CTEC's),
with written evaluations from many satisfied students. He
has also delivered A+, Networking Essentials, Novell/Ziff-Davis Courses, applications
classes, and customized classes. His specialties are Exchange Server, TCP/IP,
Windows NT/2000/2003, Windows 98, Outlook, ISA/Proxy Server, Internet Information Server,
Server Management, and Networking Infrastructures. He is a Microsoft Certified
Trainer (MCT), Microsoft Certified Systems Engineer +
Internet (MCSE + Internet), Microsoft
MCSE:Messaging, Cisco Certified Network Associate (CCNA),
Microsoft Certified Professional + Internet (MCP + Internet),
Microsoft Certified Product Specialist (MCPS), Novell Certified NetWare Engineer (CNE),
and he is also a COMPTIA A+ certified technician (A+ Certified)
and COMPTIA Certified Technical Trainer .
Rick sat on a high visibility panel of MCSE’s for Microsoft in March 1996 for a
large audience at Microsoft’s PacWest Office in Bellevue, Washington, and was the
Instructor who delivered NT and Exchange training with Microsoft in January 1997 for
Microsoft's US Bank Initiative. He was also on the US Bank/Novell ICAN Project back
in 1994-95 as a subcontractor for IBM. He is a Novell Version 5 CNE.
He served as the technical reviewer for
Exam Prep
for Windows 2000 Professional (Coriolis). He has developed an
internal networking infrastructure that is capable of providing services
to help specific customers as part of their continuing support for
maintenance and fault tolerance with messaging. He was one of the
first 2000 Microsoft Windows 2000 MCSE's worldwide, and was awarded MCSE Charter Member 2000
status by Microsoft. He was one of the first 5000 to earn the MCSE
for Windows 2003, and earned early achiever status, and was one of the
first 5000 to get Microsoft Certified System Administrator (MCSA)
certified for Windows 2003, and earned early achiever status from
Microsoft for that certification as well.
Aside from computer skills, he has a strong business management background with a
Master of Business Administration (MBA) from Oregon State University.
He has been doing consulting on Computerized Accounting and Financial
systems for over 10 years. He
has a Behavioral Science minor, and has also completed a marketing research internship
with Oregon State University. In 1984, he participated in HP’s SEED Program (Summer
Employment and Educational Development). He creates multimedia presentations and
audio/video productions at tenstring studios whose computers are also networked to his
personal lab providing resources for consulting research and training
preparation.
He has delivered classes to students from some of the largest enterprises in the area
including Intel, HP, Nike, Xerox, Lucent, Sprint, Tektronix, Mentor Graphics, Boeing,
Providence Health Systems, US Bank, Microsoft, Informix, Standard Insurance, Epson,
Pacific Power, Photon Kinetics, ADP, Wacker Siltronic, Esco, Diamond Multimedia, 800
Support, SEH, Siemens, Unisys, Bonneville Power, Thurber, Pacific Information Systems,
Weyerhaeuser, Asante, In Focus Systems, Northwest Natural Gas, Columbia Sportswear, LSI
Logic, Oregon National Guard, and 911. There's too many to list.
He has many years of on-site consulting experience for places including HP, Standard
Insurance, Epson, 911, Bureau of Emergency Communications, Portland Fire Bureau,
Willamette Industries, the Oregon National Guard, Corvel, In Focus Systems, APCON,
Freightliner, US Bank, multiple City, County, State and Federal Government Agencies,
including Revenue, Executive, Judicial, Prison, and Law Enforcement, with many involving
projects requiring High Security clearance responsibilities and background checks. Again,
too many to list, but some are detailed in this document.
- Windows Server 2000/2003
- Exchange Server 4.0-2003
- Networking and Messaging Infrastructures
- Windows NT 3.1-4.0
- Outlook
- ISA Server/Proxy Server
- Internet Information Server
- Streaming Multimedia
- Microsoft Certified Trainer - 2004 Program Year
- Microsoft Windows 2003 MCSE:Messaging (October
13, 2003)
- Microsoft Windows 2003 MCSE (September 29,
2003)
- Microsoft Windows 2003 MCSE Early Achiever
- Microsoft Windows 2003 MCSA(September 24,
2003)
- Microsoft Certified Trainer - 2003 Program Year
- Microsoft Certified Trainer - 2002 Program Year
- Microsoft Windows 2000 MCSA Early Achiever
- Microsoft Windows 2000 MCSE -
(September 9, 2000)
- Microsoft Windows 2000 MCSE Charter Member
- Novell 5 CNE - (August 11, 2000)
- COMPTIA Certified Technical Trainer -
(June 30, 2000)
- Cisco CCNA - Cisco Certified Network Associate (August 10, 1999)
- A+ Certified - COMPTIA A+ certified technician (Sept. 8, 1998)
- MCSE + Internet - Microsoft Certified Systems Engineer + Internet (Sept.
4, 1998)
- MCP + Internet - Microsoft Certified Professional + Internet (May
16, 1997)
- Microsoft MCT - Microsoft Certified Trainer (Nov. 1, 1996)
- MCSE - Microsoft Certified Systems Engineer (Mar. 3, 1995)
- MCPS - Microsoft Certified Product Specialist (Dec. 5, 1994)
- Novell CNE - Novell Certified NetWare Engineer (Dec. 15, 1992)
- Hewlett Packard Certified Netserver LC, LM, LE, and LF
- Compaq Certified Proliant Rack-Mount
- AST Certified Premium SE, Premmia, Bravo, CUPID-32
- Toshiba Certified ProCare - TECH I.D.#883179
- Leading Edge Certified: Computers/Laptops
- NEC Certified: P5/P9XL, P6/P7, P2200/P5200/P5300, & P6200/P6300
- OTC Certified 850XL, 2100 Series, & LaserMatrix 1000 printers
- State of Oregon Certified Limited Energy Technician
- MBA, Fall 1988 Oregon State University
- BS, Winter 1987 Oregon State University - Business Administration Management
Enterprise
- WANs
- Firewalls
- Messaging
- Internet
- Multiple Protocols/Frame types
- Multiple Platforms
- Migrations
- Security infrastructures/planning
- Mergers/Acquisitions
- X500 Enterprise integration/design
- Internet and ODBC connectivity to Databases, etc.
- Enterprise backup environments - ArcServe, Seagate Backup Exec, Legato Networkr, DAT,
DLT, autoloaders.
- Network General Sniffer
- NetWare Lanalyzer
- Microsoft Network Monitor
- Microsoft Internet Security and Acceleration (ISA Server)
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Windows 2003/2000/NT
- All Windows 2000/2003 Platforms
- Exchange 2000/SQL 2000
- Windows 2000/2003 Routers
- VPN's & IPSEC
- SMP Hardware
- LPD/LPR
- Clustering - Server/NLB
- RAID5/Mirroring
- Alerts, Performance Monitoring
- Group Policy - GPO troubleshooting
- System Policies
- Tuning and Optimization
- Hardware Profiles
- Pathworks for NT - LAD and LAT
- BackOffice integration with Exchange
- IIS with Exchange 2000
- ISA Server/Proxy Server
- SQL Server Replication
- Disaster Recovery and Planning
- Windows 2000 Security
- MCSE since NT Version 3.1
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Novell
NetWare
- IPX/IP
- File Servers
- Print Servers
- Printcon job configurations
- BootProms
- Image files
- System Login Scripts
- Rights/IRM/IRF's
- Disk/LAN drivers
- FPNW
- GSNW
- NetWare NFS
- OS/2 and MAC Name Spaces
- NetWare for Macintosh
- NDS/X500
- BRGEN/SHGEN/WSGEN
- CNE Certified since 1992/Version 2.X
- NetWare 5 CNE - August 2000
- Integration in heterogeneous Enterprise environments
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UNIX
- Multiple Platforms including SGI’s and Sun’s in the support of an Engineering
department.
- Solaris Admininstration SA-135
- Milky Way/Solaris Firewalls
- Sendmail/SMAIL
- NFS
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Dial-in/Dial-Out
and VPN Access
- Windows Server RRAS
- RADIUS
- Remote Desktop
- Terminal Services
- PPTP/L2TP VPN's with Packet Filters
- Shiva LANROVER
- Network Address Translation - NAT
- Internet Connection Sharing - ICS
- NetWare Connect/NACS/NASI/NCSI
- Dial-up Servers
- pcANYWHERE
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SNMP
Management
- MIBS
- Agents
- Management Systems
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Serial
Communications
- Customized RS-232 DB9/DB25 fabrication and testing
- Serial Printing/HP9000.
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Cabling
- 10/100 CAT5
- Thinnet/Coax fabrication
- fluke meters
- Microtest Pair Scanners/tracers
- Fiber
- Design constraints
- Troubleshooting
- 5-4-3 implementations
- Token Ring
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Other
- HP JetDirects and JetAdmin Printing Environments
- Intel NetPorts and NPAdmin Printing Environments
- Microsoft LPR gateways and Novell PLPD Environments integrated with UNIX LPD
- Oracle Environments - UNIX and MS platforms, Infrastructure and printing
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- Windows XP/2000/2003
- Windows 95/98/ME
- Novell NetWare
- DOS
- Windows/Windows for Workgroups 3.x
- Solaris - Trained by Sun Microsystems at their Milpitas, CA.
location
- linux, and other UNIX platforms
- Hewlett Packard Certified Netserver LC, LM, LE, and LF.
- Switches, Bridges, WANs, Frame Relay.
- Cisco certified CCNA
- Compaq Certified Proliant Rack-Mount.
- Dell Power Edge Server deployment.
- AST Certified Premium SE, Premmia, Bravo, CUPID-32.
- Toshiba Certified ProCare - TECH I.D.#883179.
- IBM Servers - MCA, PS/2, etc.
- Leading Edge Certified: Computers/Laptops.
- NEC Certified: P5/P9XL, P6/P7, P2200/P5200/P5300, & P6200/P6300.
- OTC Certified 850XL, 2100 Series, & LaserMatrix 1000 printers.
- Cabling - State of Oregon Certified Limited Energy Technician.
- Enterprise-Level Training and Consulting
- MS ISA Server integration with Windows 2003/2000/XP/Exchange 2000/SQL
2000 and IIS
- Exchange 5.5 to Exchange 2000/2003 migration
- Migrating Windows NT to Windows 2000/2003 Active Directory.
- Major consulting projects involving heterogeneous messaging environments including the
integration of MS Exchange with MS Mail, CCMAIL, X.400, Groupwise, Mac Mail, UNIX
SMAIL/SENDMAIL, and Internet/SMTP/POP3/IMAP4 messaging
- MS Proxy Server 2.0/Cisco 2500 series integration with MS
Exchange Server, Internet Information Server, and SQL Server
- Servers, Printers, and Networking
- LANs, WANs, NT Domains, DNS domains, and Messaging Design
- MS Exchange/CCMAIL connectivity/migrations
- MS Mail to Exchange migrations
- NetWare to NT Migrations
- Internet Messaging Infrastructures
- Heterogeneous TCP/IP Implementations
- Network Design/Implementation
- Establishing an Internet Presence – SMTP/WWW/FTP/Firewalls/CPE
- DNS - Microsoft/UNIX Implementation, Administration, and training
- FrontPage Implementation and Training, IIS integration, and Server Extensions
- QuickBooks Pro
- Postmaster experience for InFocus Systems
- Multimedia Productions – Video Capture / Audio Integration, video software, Adobe
Premier, Ulead Media Studio Pro, Audio Software, Cakewalk 8.04, Roland Audio Tools, Video
Compression Algorithms / bandwidth accommodation
- Digital Audio, Video, CD production using studio mixers, external MIDI synthesizers,
audio hardware integrated with dedicated Videonics and Sony Video hardware -
tenstring
studios
- Multimedia over the Internet, Messaging Systems, and NetShow Multicasting, RealAudio
Internet implementations
- Audio/Video Production KBVR Corvallis
- Professional Stage Experience - Singing, Acting, Music, Live Performances,
International/Large Audiences, TV, Radio, Pacific Talent Bookings, etc.
- Intel ProShare – Educated by Intel at Jones Farm Campus; Installed ProShare for
clients
- tenstring.com, inc. - President (4/2/98 - present)
- tenstring.net development
- Coriolis Exam Prep - Technical Reviewer for
Exam
Prep for Windows 2000 Professional (Coriolis)
- Microsoft Windows 2000 MCSE Charter Member
- Extensive delivery of Microsoft Official Curriculum, A+, and customized networking and
applications classes
- Xerox Corporation - Exchange Server/Outlook on-site Training and Consulting, GroupWise
Migration Consulting
- Lucent Technologies - IIS/Frontpage98 on-site Web Page Training and Consulting
- United HealthCare - NT training
- Assisted Living (ALC) - On-site Consulting and Training
- Edwards Manufacturing (EMI) - On-site Consulting
- Oregon State Bar - Firewall, Internet, E-Mail Consulting and Training
- Photon Kinetics - On-site Consulting and Training
- United State Government - Dept. of Agriculture - On-site Consulting and Training
- ARIS Corporation - Senior Instructor (8/1/97 - 3/20/98)
- Extensive delivery of Microsoft Official Curriculum classes
- Epson Corporation - Exchange Server / CCMAIL / MS Outlook on-site messaging consulting
and employee training
- Supra Products - on-site PPTP, Internet connectivity consulting / employee training
- MS Proxy Server Installation and Support
- UDP / COTELLIGENT - Senior Consultant / Instructor (7/22/96 - 7/31/97)
- Extensive delivery of Microsoft Official Curriculum classes
- Intel Corporation - Special Employee training classes
- 911/Bureau of Emergency Services/Portland Fire Bureau – Microsoft Exchange support,
Microsoft Windows NT and TCP/IP on-site consulting support. Employee training
- ADC Kentrox- on-site Network / Server Support
- Willamette Industries – Completed on-site project to backbone their enterprise
messaging system (consisting of over 50 MS Mail Postoffices across the nation) over MS
Exchange for Mail Transfer, Directory Synchronization, and SMTP/Internet mail
- National Guard – on-site Microsoft Exchange, Windows NT, and TCP/IP consulting.
Assisted in the design of their network and messaging infrastructure. Employee training
- City of Corvallis - NetWare / NT Consulting / employee training
- Corvel – On-site consulting: Designed their corporate-wide TCP/IP subnetting scheme
- Diversity – Implemented on-site Internet connectivity and Internet Mail through
Exchange Server
- APCON – Implemented on-site Internet Connectivity, UNIX Sendmail and DNS Server
with Eudora clients
- US Bank – Coordinated with Microsoft and delivered Exchange training to employees
and executives
- First Technology Credit Union – On-site Administration of Internet Firewall, Mail
Systems, and Web based banking
- In Focus Systems - Senior Network Engineer (5/26/95 - 7/2/96)
- Postmaster responsibilities for $200 Million Corporation
- Sat on a high visibility panel of MCSE’s for Microsoft in March 1996 at
Microsoft’s PacWest Office in Bellevue, Washington
- Managed / coordinated the activities of the LAN administrators
- Support of a 500 node network that grew to be world-wide
- Network Analysis using Network General's Sniffer (Network General provided on-site
training for their distributed Sniffer protocol analyzer)
- Network Analysis, thresholds, and alerts using NetWare’s Lanalyzer
- Project Manager - Novell to Windows NT Conversion
- Engineering migration from Novell Server to Windows NT
- Microsoft's File and Print Services for NetWare
- Microsoft’s Gateway Services for NetWare
- DLC and LPR printing to HP JetDirect cards
- Services for Macintosh installation and configuration
- Project Manager - Dial-in/Dial-out Connectivity
- Shiva LanRover configuration, installation, and deployment
- Microsoft Remote Access Server (RAS) evaluation
- NetWare Connect/pcANYWHERE evaluation
- Project Manager - European Network upgrade WAN/Frame Relay
- Traveled to Amsterdam and coordinated physical infrastructure
- Upgraded from NetWare Lite to Windows NT and migrated Postoffice
- Coordinated 56K frame relay/Windows NT TCP/IP configuration
- Installed and configured LPR print capabilities via TCP/IP
- Project Manager - Memphis, TN. Genigraphics Windows NT infrastructure
- Installed multiple Windows NT Servers and MS Mail Postoffice
- Installed infrastructure for Microsoft Powerpoint’s "GraphicsLink"
feature
- Installed and configured Mail Transfer Agent (MTA) using Windows NT Client for DOS
- Microsoft Mail to MS Exchange migration
- Migration from the old Microsoft SMTP gateway to Exchange for inbound and outbound SMTP
messaging, which required configuration of MS Exchange's Internet Mail Connector, the UNIX
SMTP host's aliases file, DNS MX records, and related migration issues
- Client configuration and migration to MS Exchange Server
- Supervised Postmaster Group
- Responsible for worldwide mail systems. PC’s, Macintosh, and Internet mail clients
- Configuration and maintenance of E-Mail and aliases on Solaris Internet Firewall
- World-wide E-Mail support for U.S., European, and Asian branches
- Microsoft/UNIX TCP/IP implementations
- DHCP (Dynamic Host Configuration Protocol) Simplified IP address administration
- DNS - Microsoft/UNIX Implementation and Administration
- WINS (Windows Internet Name Service) resolution of NetBIOS names
- IP Subnetting design and implementation
- Member of Web Team/Webmaster group
- Web server development and installation (Microsoft Internet Information Server)
- CTR BUSINESS SYSTEMS - Network Engineer / Consultant (4/4/94 - 5/25/95)
- HP Vancouver - On-site Engineer/Consultant (4/94 – 6/94)
- Standard Insurance – On-site Communications Consultant (7/94 – 12/94)
- Subcontracted for IBM on the US Bank ICAN project - On-site Branch Installation Manager
for ICAN project
- Freightliner – On-site NT upgrade project
- Miller Nash - On-site Network Support
- In Focus Systems/MOTIF – On-site IT Consultant (4/95-5/95)
- APPLIED INFORMATION SERVICES (AIS) - Technician / Network Engineer (1/1/91 -
3/25/94)
On Site Network and Computer Support:
- State of Oregon Dept. of Health
- State of Oregon Dept. of Justice
- State of Oregon Dept. of Labor and Industries
- State of Oregon Parks and Recreation
- Oregon Counties (AOC)
- Marion Co. Solid Waste Management
- OSHA
- Oregon Dept. of Transportation
- Oregon State Police
- Oregon State Penitentiary
- Lincoln Co. Emergency Services
- Roseburg School District
- South Albany High School
- Tigard High School
- The Oregonian
- LFC Power Corporation
- Pacific Power
- Goodwill Industries
- Precision Castparts
- City of Portland
- City of Lake Oswego - Finance, Parks & Recreation, Library, Public Works, Golf
Course, Planning & Zoning, Mayor’s office
- Lake Oswego Police
- Lake Oswego Fire Dept
- City of Lebanon Fire Dept.
- State of Hawaii Network Installation and support
- State of Hawaii Dept of Taxation
- State of Hawaii Dept. of Health
- State of Hawaii Civil Rights
- State of Hawaii Public Defenders
- HPOWER
- AMFAC
- Oregon State University - Intern (1988-89)
Paid Marketing Research Internship for OSU Marketing Department during MBA candidacy
- Marketing Research
- Statistical Analysis
- Sampling
- HEWLETT PACKARD - HP SEED Program (1984)
Summer Employment Educational Development
(references and student evaluations available upon request)
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